Exploring uncharted territories with the power of digital

Drive competitive advantage with digitally powered CX

Photon leverages digital technologies to execute powerful engagement strategies that enable seamless and ultra-convenient experiences for digital-savvy travelers and guests throughout the journey.

Connect with Photon to learn more.

 

One of the first industries to recognize the power of digital and data through its myriad loyalty programs, Travel & Hospitality has the opportunity to once again redefine the travel experience through even greater hyper-personalization as digital continues its rapid and unprecedented evolution.

    The industry’s next transformation starts with the amalgamation of emerging digital technologies, such as mobility, AI and machine learning, augmented and virtual reality, and Big Data, and connecting guests, venues, devices, and channels through this single platform.  

    Whether it’s helping to reinvent how people book their trips, fly their favorite airline, or discover hotel experiences tailored to their individual tastes, Photon empowers Travel & Hospitality visionaries to remove the frictions to travel enjoyment and create unique moments in a very competitive landscape.

    Photon engages travel and hospitality companies across four areas of digital transformation:

    Tailor personalized digital experiences by channel.

    Front-end focus

    Develop and tailor personalized digital experiences by channel or device by leveraging the power of APIs to deliver consistent brand engagement, from mobile apps to adaptive-responsive web designs, conversational interfaces to relevant Internet-of-Things. 

    Facilitate fast discovery of huge data sets.

    Big data personalization

    Facilitate fast discovery of huge data sets, supported by robust Cloud and Big Data strategies, enabling faster innovation and meaningful decision-making. 

    Analyze customer behavior by leveraging AI and machine learning.

    AI-powered platforms

    Analyze customer behavior by leveraging AI and machine learning to predict behaviors in real time and act accordingly to delight customers. 

    Transform consumer experienced through smart APIs & Microservices

    APIs and microservices

    Transform Travel & Hospitality brands into consumer experience hubs through smart APIs & Microservices to bring new products and services to market faster that are readily scalable and streamlined.  

    Photon’s deep understanding of the Travel & Hospitality industry and expertise in disruptive digital technologies have helped some of the biggest names in the market maximize their offerings, innovations, and promotions without undermining the human touch that their guests appreciate.

    Connect with Photon to learn how a single platform ecosystem coupled with Big Data and Cloud technologies can open new territories and opportunities for your company. 

    A deeper look into Travel & Hospitality

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    The digital transformation framework
    The digital transformation framework
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    The digital transformation framework

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    "New-age customers expect seamless, digitally powered experiences, before, during, and after their stay. With the data pool of guests’ location, behavior, and preferences, enterprises must walk the extra mile to create awe-inspiring digital experiences that do not just meet but exceed the expectations of guests and travelers."

    Mukund Balasubramanian

    CTO at PHOTON

    Mukund Balasubramanian