Today’s expectations for an end-to-end dining experience—whether it’s making reservations, rewarding guest loyalty, tracking locale differences, using touchscreen tablets, or ordering through a chatbot—has recast restaurants as fully digital operations.
In the digital age, it is critical that quick service and fast casual restaurants advance along with the changes in technologies. Leveraging new behavior norms created by digital devices or platforms is key to staying relevant and providing expected services.
At Photon, we strongly believe that restaurants need to evolve as digitally transformed enterprises and adopt the latest digital technologies at the core of restaurant services in order to make an impact in enhancing brand loyalty. Photon leverages the power of bleeding-edge digital technologies such as artificial intelligence, mobile and cloud-first, APIs and micro-services, augmented realities, and machine learning intertwined with data to transform how restaurants operate to deliver great guest experiences.