Today’s expectations for an end-to-end digital dining experience—whether it’s making reservations, rewarding guest loyalty, tracking locale differences, using touchscreen tablets, or ordering through a chatbot—has recast restaurants as fully digital operations.
Photon uses digital to serve up end-to-end dining experiences
Serving up hyper-personalized guest experiences
Photon serves as restaurant companies’ innovation partner by combining ever-changing guest behavior with unique insights into existing and emerging digital technologies to provide mobile-first digital experiences.
Connect with Photon to learn more about the new engagement shift for restaurants brands.
In the digital age, it is critical that quick service and fast casual restaurants advance along with the changes in technologies. Leveraging new behavior norms created by digital devices or platforms is key to staying relevant and providing expected services.
At Photon, we strongly believe that restaurants need to evolve as digitally transformed enterprises and adopt the latest digital technologies at the core of restaurant services in order to make an impact in enhancing brand loyalty.
Digital trends revolutionizing the restaurant industry
Photon leverages the power of bleeding-edge digital technologies such as artificial intelligence, mobile and cloud-first, APIs and micro-services, augmented realities, and machine learning intertwined with data to transform how restaurants operate to deliver great guest experiences.
Creating restaurants of the future
We are heading towards a future where restaurants need to take inspiration from the latest digital innovations and adopt digital at the core of their business processes in order to deliver an exceptional guest experience. Our restaurants of the future guide explores the current and future restaurant technology trends that are disrupting the restaurant industry and discusses the core digital technologies that are needed to deliver best-in-class restaurant experiences to gain a winning edge.
Adaptive & responsive web designs
Photon can help you reach your customers, anywhere, on any device, to provide a truly omnichannel experience with adaptive responsive design.
Mobile applications & cloud capabilities
Photon has made substantial investments in staying on the bleeding edge of new mobile and cloud technologies to create new innovative guest experiences such as frictionless ordering, online reservations, seating notifications, and customized menus.
Artificial intelligence & immersive CX
From machine learning to speech recognition, natural language processing to chatbots, biometrics to robotic process automation, Photon leverages AI capabilities and augmented realities to make restaurant user-interface and CX more seamless, easy and immersive.
Big data personalization
Photon uses the power of guest behavior data to develop new digital solutions for the restaurants’ industry. With data-driven personalization capabilities, we empower restaurant to deliver more meaningful, relevant and personalized experiences that leverage a 360-degree customer view.
We have partnered with leading Fortune 500 restaurants to transform their digital CX and help them meet guests’ changing expectations. We help transform system-wide operations and optimize platforms to be more nimble and cost-efficient.
Olive Garden serves up rich guest experiences through mobile
Photon helped Olive Garden eliminate painpoints in the guest experience and offer personalized services. Darden chose Photon as their mobile app development partner for Olive Garden.
Connect with Photon and discover how future technology adoption can help you achieve business efficiencies, reduce operating overhead, attract guests, increase sales and create next-gen restaurant experiences.
We are ready to help
“To bring in and keep guests, restaurants need to make digital an intertwined part of services and the brand experience, not a separate layer. When executed well, the benefits improve many facets of a restaurant business—sales growth, guest acquisition and loyalty, operational efficiencies and even competitive advantage—to maintain a leadership position both in the consumer’s eyes and in the industry.”
Annah Lansdown
Creative Director at Photon
A deeper look into digital's impact on restaurants
Olive Garden serves up rich customer experiences through mobile
Creating frictionless personalized experiences
Five digital trends revolutionizing the restaurant industry
Redefine the future of personalized guest experiences
The state of guest experiences in restaurants
Embrace digital transformation to engage guests better
Whitepaper
Creating restaurants of the future
Download our whitepaper now to explore the current and future restaurant technology trends that are needed to deliver best-in-class guest experiences.
AI and Machine Learning
