The state of chatbots

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Chatbots can not only understand their users but also constantly learn, predict, and adapt to create highly accurate, personalized offerings for customers. Fueling its growth are the explosion of messaging apps, social media, mobility, cloud, the Internet of Things, and landmark breakthroughs in artificial intelligence (AI) techniques like machine learning, natural language processing, and neural networks.

Chatbots, conversational interfaces are becoming the new platform of commerce and customer convenience. Conversational commerce uses technologies consumers enjoy using—such as chat, messaging or other natural-language interfaces.

Check out interesting stats about chatbots in this infographic.

 

Connect with Photon to explore chatbots as a part of your company’s digital strategy.

A deeper look into AI and machine learning

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The growth of chatbots and conversational interfaces

Embrace the disruptive power of chatbots and intelligent assistants

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The rise of conversational interfaces
The rise of conversational interfaces
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The rise of conversational interfaces

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