Photon uses digital to serve up end-to-end dining experiences

Serving up hyper-personalized guest experiences

Photon serves as restaurant companies’ innovation partner by combining ever-changing guest behavior with unique insights into existing and emerging digital technologies to provide mobile-first digital experiences.

Connect with Photon to learn more about the new engagement shift for restaurants brands.

 

Today’s expectations for an end-to-end digital dining experience—whether it’s making reservations, rewarding guest loyalty, tracking locale differences, using touchscreen tablets, or ordering through a chatbot—has recast restaurants as fully digital operations.

In the digital age, it is critical that quick service and fast casual restaurants advance along with the changes in technologies. Leveraging new behavior norms created by digital devices or platforms is key to staying relevant and providing expected services. 

At Photon, we strongly believe that restaurants need to evolve as digitally transformed enterprises and adopt the latest digital technologies at the core of restaurant services in order to make an impact in enhancing brand loyalty.

Digital trends revolutionizing the restaurant industry

Photon leverages the power of bleeding-edge digital technologies such as artificial intelligence, mobile and cloud-first, APIs and micro-services, augmented realities, and machine learning intertwined with data to transform how restaurants operate to deliver great guest experiences

Creating restaurants of the future

We are heading towards a future where restaurants need to take inspiration from the latest digital innovations and adopt digital at the core of their business processes in order to deliver an exceptional guest experience. Our restaurants of the future guide explores the current and future restaurant technology trends that are disrupting the restaurant industry and discusses the core digital technologies that are needed to deliver best-in-class restaurant experiences to gain a winning edge.

Adaptive & responsive web designs

Adaptive & responsive web designs

Photon can help you reach your customers, anywhere, on any device, to provide a truly omnichannel experience with adaptive responsive design.

Mobile applications & cloud capabilities

Mobile applications & cloud capabilities

Photon has made substantial investments in staying on the bleeding edge of new mobile and cloud technologies to create new innovative guest experiences such as frictionless ordering, online reservations, seating notifications, and customized menus. 

Artificial intelligence & immersive CX

Artificial intelligence & immersive CX

From machine learning to speech recognition, natural language processing to chatbots, biometrics to robotic process automation, Photon leverages AI capabilities and augmented realities to make restaurant user-interface and CX more seamless, easy and immersive. 

Big data personalization

Big data personalization

Photon uses the power of guest behavior data to develop new digital solutions for the restaurants’ industry. With data-driven personalization capabilities, we empower restaurant to deliver more meaningful, relevant and personalized experiences that leverage a 360-degree customer view. 

We have partnered with leading Fortune 500 restaurants to transform their digital CX and help them meet guests’ changing expectations. We help transform system-wide operations and optimize platforms to be more nimble and cost-efficient.

Olive Garden serves up rich guest experiences through mobile

Photon helped Olive Garden eliminate painpoints in the guest experience and offer personalized services. Darden chose Photon as their mobile app development partner for Olive Garden.

Connect with Photon and discover how future technology adoption can help you achieve business efficiencies, reduce operating overhead, attract guests, increase sales and create next-gen restaurant experiences.

We are ready to help

“When executed well, the benefits improve many facets of a restaurant business—sales growth, guest acquisition and loyalty, operational efficiencies and even competitive advantage—to maintain a leadership position both in the consumer’s eyes and in the industry.”

Annah Lansdown

Creative Director at Photon

Annah Lansdown

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Creating restaurants of the future
Creating restaurants of the future
Whitepaper
Creating restaurants of the future

Download our whitepaper now to explore the current and future restaurant technology trends that are needed to deliver best-in-class guest experiences.

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